Africa’s Voices: Using mobile phones and radio to foster mediated public discussion and to gather public opinions in Africa

This paper presents the findings from a one-year applied research pilot project, Africa’s Voices, run by the University of Cambridge’s Centre of Governance and Human Rights (CGHR). Africa’s Voices developed out of CGHR’s wider research programme on politics, ICTs and interactive media in Africa. That research analyses how audiences interact with radio stations through mobile phones; how different actors including audiences, radio journalists, and governance actors (state officials, but also others such as community leaders and aid actors) perceive the importance of these interactions; and what the practical implications are for public discussion of political and social issues and for governance processes that shape access to and the quality of public goods. With Africa’s Voices, the CGHR research team piloted a programme format with local radio stations in eight sub-Saharan African countries with the objective of practically assessing the potential for deploying interactive radio to gather and comparatively analyse opinions of harder to reach sub-Saharan African populations. Besides evaluating optimal modes of working with smaller and more rural radio stations, the research has focused on patterns of audience participation in different formats of mediated public discussions and on the efficacy of different approaches to defining, gathering and measuring public opinion. This paper presents the results of the pilot and discusses them with respect to the abovementioned objectives. The paper also discusses some of the methodological and ethical challenges of using the affordances of ICT and interactive media that make them suitable for gathering and researching citizens’ opinion in Africa

Mediated Sociability: Audience Participation and Convened Citizen Engagement in Interactive Broadcast Shows in Africa

This article examines what drives audience participation in interactive broadcast shows, with implications for the democratic potential of these shows as spaces of citizen engagement and public discussion. It makes three contributions, the first two to audience and media studies and the last to political communication. First, it provides evidence to fill a gap in empirical knowledge on what drives audience participation in interactive broadcasts in Africa. “Mediated sociability”—the ways in which audience members are socialized into thinking about interactive broadcast shows as a space in which people like them have a voice—emerges as a strong determinant of audience participation. Second, it then uses this evidence from a non-Western perspective to reinforce the importance of conceptualizing the interactive broadcast show as a convened social space that can enable active citizenship. Third, by advancing scholarship on audiences and publics, the article deepens our understanding on the democratic significance of interactive broadcast in Africa and beyond.The research for this article was jointly funded by the Economic and Social Research Council and the Department for International Development in the United Kingdom (ES/J018945/1

Threats to the Right to Life of Journalists

This material was presented at a Meeting of Experts convened at CGHR by the UN Special Rapporteur on extrajudicial, summary or arbitrary executions, Prof. Christof Heyns, to study the question of the Safety of Journalists from 1-2 March 2012

Rethinking publics in Africa in a digital age

The digital transformations taking place across the African continent present an urgent need for fresh thinking in the study of publics. This introduction lays out the impetus and contribution of this Special Issue to such a rethinking of the study of publics in Africa. Following in the footsteps of a wider body of scholarship, we draw on Africa’s pasts and present in order to move beyond the limiting assumptions, histories and languages that are embedded within the western scholarship on publics. We make the case that both de-westernising and capturing publics in a digital age in Africa require openness to a diversity of disciplines, approaches and questions. In addition, we explain how, collectively and individually, the articles in this Special Issue contribute to taking up this task. Taken together, the articles are an eye-opening collection on the unfolding practices of citizens convening and participating in discussions using both newer and older media and communication platforms across Somalia, Ethiopia, Sudan, Uganda, Tanzania, Kenya, Rwanda and Zimbabwe. Contributions cover diverse disciplinary perspectives and empirical cases that investigate publics convening around digital platforms from WhatsApp, Twitter and Facebook to weblogs and dating apps on mobile phones. We see this endeavour of examining the complex and dynamic digital transformations across Eastern Africa as part of a crucial scholarly turn in which the study of African society and politics helps us to rethink ideas and concepts that have heritages elsewhere, and to understand them in a new light

New communication technologies and citizen-led governance in Africa

The Centre of Governance and Human Rights has run a two-year pilot project to study the transformative impact that ICTs such as mobile phones have had on governance in Africa. This paper presents the theoretical background and questions that the project aims to discuss and answer. The first section integrates critical insights from the literature on ICT for Development and on governance in Africa to outline and clarify the main objects of analysis. Section two introduces and justifies the Human Development and Capability Approach (HDCA) as the primary analytical framework guiding the research methodology

The power of publics: competing imaginaries of the radio audience in Kenya and Zambia

With the liberalisation of the airwaves and the rising use of mobile phones since the 2000s, call- and text-in shows have become popular and lively features on broadcast media in Eastern Africa. Amidst expanding possibilities for listeners to speak and contribute to live radio broadcasts, new ways of imagining the position of the audience emerge. The audience is not simply comprised of passive listeners of publicly broadcast information, but actively engaged in contributing and reacting to what is aired. Yet the nature and political potential of the ‘audience-public’ is not straightforward. Interactive radio and TV shows are not just introducing specific audience members into the discussion, but who they are, what they represent, their influence and contribution to the space are uncertain. As audience members engage, those who manage and shape the broadcast must imagine, interpret and respond. Each participant in the discussion –whether listening, or involved in the station – producing, hosting, etc. – must come to terms with the nature of the interaction, Who is engaged? How should they respond? What are their reasons for being engaged and how might the introduction of this indeterminate audience-public relate to their intentions? Given the plurality of subjectivities, information, roles and intentions of those involved, the audience and why it matters can be imagined in multiple and competing ways. This paper interrogates how different actors involved in the radio broadcast imagine and respond to audience participation, and how these imaginaries become politically significant. This paper draws predominantly on interview and observation data on the perspectives of station hosts, guests and frequent callers of selected media houses and interactive broadcast shows in Zambia and Kenya. It examines the dynamic, plural and conflicting ways in which the audience is being reconstructed as an active ‘public’. In so doing, it shows the centrality of the imagined audience in the construction of the broadcast as a ‘public’, specifically how the indeterminate audience becomes the basis for competing imaginaries about power, authority and belonging. The political significance of the ‘audience-public’, it is argued, lies in the very fact that multiple and competing imaginaries are at play, which are invested in by actors pursuing diverse ends and thereby create tangible political effects

The power of publics: competing imaginaries of the radio audience in Kenya and Zambia

With the liberalisation of the airwaves and the rising use of mobile phones since the 2000s, call- and text-in shows have become popular and lively features on broadcast media in Eastern Africa. Amidst expanding possibilities for listeners to speak and contribute to live radio broadcasts, new ways of imagining the position of the audience emerge. The audience is not simply comprised of passive listeners of publicly broadcast information, but actively engaged in contributing and reacting to what is aired. Yet the nature and political potential of the ‘audience-public’ is not straightforward. Interactive radio and TV shows are not just introducing specific audience members into the discussion, but who they are, what they represent, their influence and contribution to the space are uncertain. As audience members engage, those who manage and shape the broadcast must imagine, interpret and respond. Each participant in the discussion –whether listening, or involved in the station – producing, hosting, etc. – must come to terms with the nature of the interaction, Who is engaged? How should they respond? What are their reasons for being engaged and how might the introduction of this indeterminate audience-public relate to their intentions? Given the plurality of subjectivities, information, roles and intentions of those involved, the audience and why it matters can be imagined in multiple and competing ways. This paper interrogates how different actors involved in the radio broadcast imagine and respond to audience participation, and how these imaginaries become politically significant. This paper draws predominantly on interview and observation data on the perspectives of station hosts, guests and frequent callers of selected media houses and interactive broadcast shows in Zambia and Kenya. It examines the dynamic, plural and conflicting ways in which the audience is being reconstructed as an active ‘public’. In so doing, it shows the centrality of the imagined audience in the construction of the broadcast as a ‘public’, specifically how the indeterminate audience becomes the basis for competing imaginaries about power, authority and belonging. The political significance of the ‘audience-public’, it is argued, lies in the very fact that multiple and competing imaginaries are at play, which are invested in by actors pursuing diverse ends and thereby create tangible political effects

Media and Digital Technologies for Mixed Methods Research in Public Health Emergencies Such as COVID-19: Lessons Learned From Using Interactive Radio-SMS for Social Research in Somalia.

Radio shows which invite audience participation via short message service (SMS)-interactive radio-SMS-can be designed as a mixed methods approach for applied social research during COVID-19 and other crises in low and middle income countries. In the aftermath of a cholera outbreak in Somalia, we illustrate how this method provides social insights that would have been missed if a purely qualitative or quantitative approach were used. We then examine the strengths and limitations associated with interactive radio-SMS through an evaluation using a multimethod comparison. Our research contributes an application of a mixed methods approach which addresses a specific challenge raised by COVID-19, namely utilizing media and digital technologies for social research in low and middle income countries

Protecting the right to life of journalists : the need for a higher level of engagement

Journalists play a central role in fostering a society based on the open discussion of facts and the pursuit of the truth, as opposed to one based on rumor, prejudice, and the naked exercise of power. As a result, journalists are often literally in the line of fire and deserve special protection. This article considers the characteristics of deadly attacks on journalists over the last two decades and examines how the applicable legal and policy frameworks can be used better or improved to provide a higher level of protection. Impunity, often a by-product of the politicized nature of journalistic activities, is seen as the major cause of continuous attacks on journalists. The conclusion is drawn that one of the key elements of a strategy to better protect journalists is to “elevate” the issue on a number of fronts: to move prevention and accountability from the local to the central level within domestic jurisdictions, while simultaneously heightening the level of international engagement with this issue.http://www.press.jhu.edu/journals/human_rights_quarterly/hb201